Pendo

Pendo builds product-centred software that helps companies improve the experiences their customers have with software. Its premise is straightforward: when software works well, the people using it work better. The company operates in the software and SaaS industry, where its tooling is used to shape and refine product experience.

The business operates at some scale. Pendo employs more than 850 people across 10 offices worldwide and serves over 14,000 companies. Despite that footprint, the company describes itself as retaining the independence and energy of a small team, and it channels a collective "bias to act" into innovation.

Staff, who call themselves "Pendozers", describe a culture that combines the pace of a startup with the responsibilities of a larger organisation. Stated values include being resourceful, fiercely loyal and fun-loving, with a maniacal focus on customers. Feedback is expected to be honest and direct, and wins are celebrated colourfully - pink features prominently. The stated mission is to elevate the world's experiences with software, powered by people who question everything.