Gainsight

Gainsight builds software for customer success and is credited with pioneering the category. Its Customer Success Platform helps companies build authentic customer relationships at scale and drive measurable customer outcomes. The firm operates in the SaaS and cloud-software sector, with more than 1,000 employees, who are known internally as Gainsters.

The company has a presence in the United States, the United Kingdom, the Netherlands, Israel, India and Japan. It is remote-friendly, and describes a working culture built on flexibility and trust, in which results are valued over face time. Employees are encouraged to bring their authentic selves to work, to challenge assumptions, to innovate boldly and to pursue continuous growth and learning. The firm says it values diverse perspectives, fosters genuine connections and celebrates both individual contributions and collective wins.

Gainsight was ranked the number one Best Place to Work on Glassdoor in 2023. It has also been recognised on the Forbes Cloud 100 and by Inc. Magazine and Fortune.