Numa

Numa, which operates as NumberAI, Inc., builds an AI operating system for car dealerships. The company's platform handles customer communications and dealership operations, combining voice and text automation with machine learning and natural language understanding. It is headquartered in Lafayette, California, and serves more than 1,300 dealerships across the United States, handling over 1 billion calls and texts.

The product line includes Voice AI, which answers calls and books appointments automatically; Smart Inbox, which consolidates dealership communications in one place; LiveCSI, a real-time customer satisfaction monitor; and AI Agents for Service Advisors, which handle follow-ups and draft responses. The platform integrates with dealership management, CRM and scheduling systems, with DMS coverage of roughly 90% across the industry. Reported outcomes include an appointment booking rate above 80% and the resolution of 70% of "heat cases" before customers leave dissatisfied.

The team pairs deep sector knowledge with applied machine learning: the founding team has 150 years of combined dealership experience, and the company employs 50 machine-learning engineers. Numa was founded by the Location Labs team and has raised $50m from investors including Google, Threshold, Costanoa, Mitsui and Touring Capital. Its stated mission is to increase dealership profitability by 300% by 2027.