HeyMarvin

HeyMarvin builds an AI-native customer insights platform that gathers scattered customer feedback and research into a single, searchable hub. The product uses artificial intelligence to automate routine research work, allowing teams to organise, analyse and share user insights, with the stated aim of grounding business decisions in the voice of the customer. Its technical work spans machine learning, natural language processing and search, customer feedback analytics and research automation.

The company employs more than 100 people across three countries and is headquartered in Oakland, California. Its platform is used by enterprise customers including Microsoft, Best Buy, LinkedIn, Sonos, Chick-fil-A, Hinge and 7-Eleven, spanning sectors from retail and food and beverage to consumer electronics and consumer apps.

HeyMarvin describes its culture as built on trust, autonomy and collaboration, with customers placed at the centre of decision-making. The workforce is distributed across multiple countries, and the company frames its mission around ensuring that strategic business decisions are informed by customer research.