Foundever
Foundever provides global customer experience outsourcing services, including customer care and technical support, leveraging AI across 45 countries.
Founded in 1994, Foundever is a global provider of customer experience outsourcing services, operating in 45 countries and supporting over 60 languages. The company handles 9 million customer interactions daily with a team of 150,000 associates, delivering services including customer care, technical support, sales retention, and back-office operations.
Foundever leverages artificial intelligence across its technical domains to enhance service capabilities. Its geographic presence spans from its base in Nice, France, to worldwide operations.
The company promotes a culture linking employee experience to customer outcomes and offers work-at-home programs, providing flexibility for its associates.