Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
Role Summary
We are seeking a
Project Manager to join our growing Experience Design team. In this role, you’ll oversee the planning, coordination, and delivery of large-scale digital experience programs for enterprise clients. You will act as the connective tissue between clients, cross-functional teams, and Orion leadership—ensuring the delivery of high-quality outcomes, on time and on budget.
You’ll also play a key role in
account management, building trusted relationships with clients and identifying opportunities for continued engagement and growth. Experience working with or adjacent to platforms like
Salesforce,
Adobe Experience Manager (AEM), and other large-scale digital ecosystems is highly valued.
Key Responsibilities
- Lead end-to-end delivery of multi-disciplinary experience design programs from discovery to deployment
- Manage program timelines, budgets, risks, and resources across multiple workstreams
- Serve as the primary client contact for project updates, escalations, and strategic discussions
- Partner with Experience Design leads to align team capabilities with client goals and priorities
- Build and maintain strong client relationships to ensure satisfaction, retention, and future growth opportunities
- Facilitate program governance, including regular status reporting, sprint reviews, and executive updates
- Collaborate with internal stakeholders from engineering, product, QA, and strategy teams to ensure seamless delivery
- Coordinate with third-party vendors, including platform providers such as Salesforce and Adobe
- Support proposal development and scoping for new opportunities and change requests
Qualifications
- 8+ years of program or project management experience in a digital, UX, or technology consulting environment
- Demonstrated success managing complex, large-scale digital initiatives—especially those involving platform integration (e.g. Salesforce, Adobe AEM)
- Strong client-facing skills, including experience with account management or client relationship development
- Excellent organizational, communication, and leadership abilities
- Proficiency with agile methodologies, Jira, Confluence, and collaboration tools like Microsoft Teams and SharePoint
- Understanding of UX design principles and digital product development lifecycle
- PMP or Agile certification a plus
Preferred Experience
- Experience supporting enterprise clients across sectors such as finance, healthcare, manufacturing, or retail
- Exposure to headless CMS platforms, component-based design systems, and personalization frameworks
- Familiarity with data privacy, accessibility, and compliance standards
Why Join Us
At Orion, you’ll work with a passionate and talented global team to shape the future of digital experiences. We offer a collaborative environment where your ideas matter and your contributions drive real business outcomes. You’ll have opportunities to grow, lead, and make an impact at scale.
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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