Vozy

Vozy is a voice AI platform that helps companies transform customer interactions through contextual voice assistants and conversational AI. Its work spans voice AI, conversational AI, generative AI, speech analytics, natural language processing and automation, including speech recognition tuned to regional Spanish accents. The company was founded with the aim of improving customer experience across Latin America, and it builds enterprise-grade solutions for that market.

The company's product line is built around three offerings. Lili Resolve provides generative AI virtual agents for first-contact resolution. Lili Recover deploys autonomous collection agents. Lili Analyze delivers speech analytics for conversation analysis. The verticals served include customer service and contact centres, financial services and debt collection, and enterprise customer experience.

Vozy reports more than 150 corporate clients across over 16 countries and year-over-year growth of 250%. It was selected by AWS from over 4,500 startups worldwide on the basis of its focus on generative AI and automation. The company's stated emphasis is on innovation in generative AI and automation within enterprise-grade products. Further details are available at https://vozy.ai/.