Thumbtack

Thumbtack operates a digital marketplace and app that connects homeowners with local service professionals for home repairs, maintenance, and improvement projects. The platform provides personalised guidance and AI tools to help customers decide which projects to undertake, when to undertake them, and whom to hire, along with tools for finding and engaging professionals.

The company's scale is substantial. Its community includes 300,000 local service businesses, and it serves millions of homeowners across every county in the United States. Technical work spans artificial intelligence and AI tools, personalisation and recommendation technology, marketplace matching, and mobile app development.

Thumbtack is active in home services, including home repair, home maintenance, home improvement, and the wider local services and skilled trades economy. Its stated mission is to help homeowners and home professionals accomplish more, with an emphasis on empowering independent professionals to grow their businesses and on reinventing how a large part of the local economy works. Customer confidence and trust are central themes of its product approach.