Social News Desk

Social News Desk (SND) is a software company that builds social media management and archiving tools for what it calls critical communicators. Founded in 2010, the firm develops AI-driven solutions spanning publishing, engagement monitoring, customer support and records management. Its customers include government agencies, schools, news organisations and marketing agencies across the United States.

The company's products comprise two main lines. The SND Platform is an all-in-one suite covering publishing, scheduling, engagement monitoring, listening and responding across multiple social networks; the company says it helps customers save more than 16 hours a week on publishing tasks. SND Archive automatically captures every post, comment and interaction across social channels, storing them in searchable, tamper-proof form designed to meet open records requirements.

SND reports working with more than 10,000 communicators nationwide, whose work informs over 100m individuals daily, over 15 years of service. The company's software is SOC 2 compliant, with an emphasis on data security and reliability, and it offers local, US-based customer support.