Integrated health system in Western New York with 14,000 staff, running hospitals, community clinics and specialty services coordinated through a single electronic health record.
Rochester Regional Health is an integrated health system serving Western New York, the Finger Lakes and St. Lawrence County from a base in Rochester, New York. Formed in 2014, the system brings together 175+ years of healthcare legacy and employs some 14,000 physicians, nurses and caregivers across hospitals, community clinics and coordinated services.
Care is delivered through a range of settings and specialties. Rochester General Hospital serves as the flagship acute-care hospital, supported by a network of community-based clinics and dedicated cardiac, neurology, orthopedics, primary care and urgent care services. All services are coordinated through a single electronic health record system, alongside healthcare coordination technology and clinical care delivery practices.
The organisation describes itself as community-rooted and patient-centred, with four core values: being rooted in community for generations; serving as one, on the basis that the work is never done alone; caring like family, meaning the whole person matters; and embracing tomorrow today by innovating together. Collaboration across teams and an emphasis on respect, dignity, listening and partnership with patients are central to its stated culture. Rochester Regional Health was named one of America's Greatest Workplaces in Health Care 2025 by Newsweek.
