Rasa Technologies GmbH

Rasa Technologies GmbH, founded in 2016, builds conversational AI software for enterprises. Its flagship product, the Rasa Platform, enables companies to develop AI agents and assistants that combine large language models with structured business logic and deterministic flows, extending LLMs rather than deploying them unchecked. The platform is designed for teams requiring full control over their systems, without black boxes or vendor lock-in, and is customisable to specific business requirements alongside enterprise-grade security and compliance.

The technology is applied across financial services, telecommunications, insurance and software, in customer support and sales enablement contexts. Rasa processes millions of conversations daily; reported customer outcomes include a 50% reduction in operational expense, a 59% goal completion rate per conversation and a customer satisfaction rating of 4.4 stars. The company serves enterprises worldwide.

Rasa began life as an open-source project before developing into a commercial enterprise platform, a history that underpins its stated emphasis on transparency and control. The company's stated mission centres on trustworthy, predictable and reliable AI agents. Technical work spans conversational AI, natural language processing, AI agents, deterministic flows and large language models.