ProvenExpert
ProvenExpert runs an online review and ratings platform, founded in 2011 in Berlin, that helps businesses collect and showcase customer reviews and build a reputation score.
ProvenExpert operates an online review and ratings platform that helps businesses collect, manage and display authentic customer reviews. Founded in 2011 and headquartered in Berlin, the company serves service providers, freelancers, entrepreneurs and large companies. More than 1.5m service providers and companies use the platform, which has offered English-language services worldwide since May 2017 in addition to its core presence in the DACH region.
The product portfolio centres on the ProvenExpert platform, which provides industry-specific customer surveys tailored to businesses of all sizes. Surveys are designed to be completed in two to three minutes. A reputation score and review aggregation service consolidates reviews from multiple sources into a single reputation figure, which the company says improves visibility on Google and in AI-powered search results. The system is built around a small set of technical domains: review aggregation, reputation scoring, online surveys, customer feedback management and search visibility optimisation.
ProvenExpert reports that its customers see an average revenue increase of 25%, achieved with roughly 15 minutes of effort per week. The company was founded by Expert Systems AG. Its customers span the services sector, freelancing, small and medium businesses and enterprise clients.