Mrsool

Mrsool is an on-demand delivery platform founded in 2015 that connects customers with couriers through a chat-based ordering experience. Rather than selecting from fixed menus, users describe the service they need freely, and couriers bid with their own prices. The result is a self-regulating customer-to-customer delivery network that operates across Saudi Arabia and the wider MENA region, covering on-demand delivery, logistics, last-mile delivery and errand services.

The company's principal product, the Mrsool App, reports more than 10 million users and over 1 billion Riyals in processed transactions. It also holds the highest ratings among major delivery platforms on Apple's App Store and Google Play Store. The engineering work behind the platform spans mobile application development, chat-based ordering systems, on-demand marketplace infrastructure, two-sided gig-economy matching and real-time bidding systems.

Mrsool describes its founding inspiration as the everyday hassles of urban life and its purpose as building everyday solutions, with a stated vision of "a trusted brother in every corner of your city". The platform's bidding model leaves couriers free to set their own prices and offers users unconstrained freedom in how they describe requests, an approach the company frames as central to a flexible, community-oriented delivery ecosystem.