Hyro

Hyro builds Responsible AI Agents for Healthcare, software that automates workflows and conversations for health systems across call centers, websites, SMS, mobile apps and other digital channels. Its agents handle tasks such as appointment scheduling and IT helpdesk ticket resolution, and are designed to shield call center teams from routine calls. The company positions its technology within the technical domains of conversational AI, AI agents, natural language processing and workflow automation, with a stated emphasis on responsible AI deployment in clinical settings.

The product is fully HIPAA-compliant and, in the company's description, fast to deploy, easy to maintain and simple to scale. Hyro operates in the healthcare vertical, serving health systems, hospitals and providers, and patient access and engagement functions. Named customers include Intermountain Health, Baptist Health and Hackensack Meridian Health.

Hyro's stated priorities include safety and compliance in healthcare automation and reducing the operational burden on understaffed healthcare call center teams. The company's website is hyro.ai.