Collectly

Collectly is an AI-powered technology company that works on patient billing and revenue cycle management for healthcare organisations. Its platform automates the whole of the patient financial experience, from digital intake and pre-visit engagement through to final payment collection. The system is used by practices, medical groups, billing companies and health systems across the United States.

Alongside the platform, Collectly has built Billie, an AI voice agent that responds instantly to patients across chat, email, SMS and voice, helping them to understand their bills and make payments. The underlying technical work spans conversational AI, AI voice agents and automation applied to healthcare revenue cycle problems.

The company reports that its software is deployed in more than 3,000 healthcare facilities nationwide and has collected over $1 billion in patient payments, with patient satisfaction at 95%. It maintains HIPAA and SOC2 compliance and holds HITRUST certification.

Collectly is based in San Francisco, with roots in Santa Monica. The team describes itself as focused on problems that affect both providers and patients on a daily basis.