Genzeon

Genzeon is a healthcare AI and automation company that works with clients across payers, providers and healthtech organisations, combining healthcare domain expertise with technology to change how healthcare operations are run. The firm employs more than 500 professionals and delivers from four global delivery centers in the US, India and the Philippines, serving upwards of 75 healthcare clients with 25% year-over-year growth.

Its product line addresses specific operational bottlenecks. HIP One, a platform for prior authorization and claims processing, has delivered a 42% increase in productivity in those tasks. Patient Engagement Solutions (PES) pairs patient engagement with IVR capabilities and reports a 40% IVR containment rate. CompliancePro Solutions (CPS) covers privacy and compliance operations, with a 93% improvement in productivity cited for those functions.

The technical work spans AI, healthcare automation, agentic automation, RPA on UiPath, IVR and voice automation, prior authorization and claims processing automation, and privacy and compliance technology. Genzeon is a CMS WISeR programme participant and a UiPath Agentic Automation Fast Track Partner.

The company describes its culture as purpose-driven, with collaborative working across global teams and an emphasis on combining business growth with meaningful work. Its stated focus is on scaling innovation, reducing costs and improving healthcare outcomes.