CBCS

CBCS, short for Cottingham & Butler Claims Services, is an independent Third-Party Claims Administrator (TPA) headquartered in Dubuque, Iowa. The firm provides claims services for large deductible, self-insured, program manager and captive clients across the United States, covering the entire claims management process. Its workforce is spread across 23 states.

The company's service offering rests on two pillars. The first is Third-Party Claims Administration, described as client-focused and quality-driven, serving large deductible, self-insured, program manager and captive clients; CBCS reports a 99% client retention rate over the past ten years. The second is claims technology and reporting systems, used to collect, track and manage data across the full spectrum of claims management. Technical domains within the firm include claims management technology, data collection and tracking systems, reporting systems and claims analytics.

CBCS draws on more than 40 years of experience in Property & Casualty insurance. Its stated orientation is towards transparent and timely claims handling, measurable results and proven return on investment for clients.

For prospective staff, the company describes a ‘better every day’ culture focused on constant improvement and on developing professionals in the claims industry. Its industry verticals span Property & Casualty insurance, third-party claims administration, self-insured employers, large deductible programs, captive insurance and program management.