Sedgwick, founded in 1969, provides technology-enabled claims administration, loss adjusting, benefits administration and product recall services in more than 80 countries, with 33,000 staff.
Sedgwick is a risk and claims administration company founded in 1969. It provides technology-enabled claims administration, loss adjusting, benefits administration and product recall solutions to organisations and individuals. The firm employs 33,000 people and operates in more than 80 countries, serving clients across agriculture, aviation, healthcare, maritime and other industries. It manages benefits for some 9 million people globally and reports a client retention rate of nearly 100%.
Technical work at Sedgwick spans artificial intelligence and machine learning, advanced analytics, intelligent automation and data platforms, applied to claims administration. Two of its products illustrate this: Sidekick Agent, an AI-powered platform intended to make claims handling less administrative and more human-centred, and mySedgwick, an AI-powered platform supporting claims and benefits experiences for individuals. The company describes its approach as combining continued investment in technology with human empathy, with an emphasis on care, compliance and clarity.
Sedgwick's stated mission is to return people to work and to their lives more quickly after workplace injuries, property damage, medical absences and other complex events. Prospective employees would be joining an organisation of this scale and reach, working on claims and benefits processes used by millions of people each year.
