Burq
Burq provides Pulse AI, an AI-powered orchestration layer that automates quoting, dispatch, routing, exception handling and customer communication across in-house and third-party delivery fleets.
Burq is an American logistics technology company founded in 2021. It addresses the complexity of last-mile delivery by providing an AI-powered orchestration layer that automates quoting, dispatch, routing, exception handling, customer communication and analytics across both in-house and third-party fleets. Its customers are enterprise and high-growth delivery operators in the grocery, floral, specialty retail, pharmacy and restaurant sectors, with coverage that scales nationwide across the United States.
The company's principal product, Pulse AI, deploys specialised agents across the delivery lifecycle. These read real-time signals, detect risks early and trigger automated actions intended to protect on-time performance and cost efficiency. The underlying work spans several technical domains: artificial intelligence and machine learning, logistics optimisation, real-time signal processing and risk detection, automated decisioning, routing and batching algorithms, multi-carrier and multi-fleet orchestration, data analytics and the automation of customer communications.
Burq is venture-backed by Village Global, a network-driven venture firm whose limited partners include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman and Sara Blakely. The company describes its mission as making modern logistics intelligent, automated and reliable, with a particular emphasis on removing manual work from multi-provider delivery operations.
