Bonbell
Founded in 2020 and based in Cairo, Bonbell builds restaurant and business software, from QR-based contactless ordering to Meridian, a shared inbox unifying WhatsApp, Instagram and Messenger with AI responses.
Bonbell is a multi-service technology company founded in 2020 that builds digital software for restaurants and other businesses. It began as a contactless food ordering platform and has since broadened into customer conversation software. The company is headquartered in Cairo, Egypt, and operates in two countries, Egypt and Saudi Arabia.
Its original flagship product lets diners scan a QR code, browse a digital menu, place orders and settle the bill without physical contact. Meridian, its second major product, is a customer conversation platform that pulls WhatsApp, Instagram and Messenger threads into a single shared inbox and applies AI-powered responses. Work across these products spans QR-based ordering systems, digital menu and mobile ordering technology, payments and billing software, and messaging platform integration.
Bonbell works mainly with restaurants, hospitality and food-service operators, in-house services and businesses pursuing B2B customer engagement. It describes its aim as helping clients control costs and improve customer experience, and it has stated an ambition to build a super-app for in-house services. The company pivoted during the pandemic to meet changing consumer behaviour and frames itself as an ongoing technology partner to its clients rather than a one-off vendor.