Bloomreach

Bloomreach is an AI-powered ecommerce experience company founded in 2009. It unifies real-time customer and product data to deliver personalised shopping experiences across channels for brands, retailers and B2B companies. The firm employs more than 900 people worldwide and operates primarily in the United States, the United Kingdom and other global markets.

Its Commerce Experience Cloud encompasses several products. Loomi is an AI platform that unifies real-time customer and product data to create personalised experiences across email, SMS, web search and mobile apps. Autonomous Search is designed to comprehend shopper intent rather than match keywords, and processes 250m searches a day. Conversational Shopping Agents deploy AI agents to guide customers towards purchases. The company also runs omnichannel marketing automation, executing some 100,000 email campaigns daily.

Bloomreach says it powers around 25% of US and UK ecommerce experiences and serves more than 1,400 global brands across the ecommerce, retail, consumer-brand and B2B sectors. It holds multiple patents for AI and machine-learning innovations, and technical work spans artificial intelligence, machine learning, personalisation, autonomous search, conversational agents and real-time data unification.

The company describes its mission as driving magical and measurable experiences for people and businesses, with a global workforce distributed across multiple locations.