Klaviyo

Klaviyo builds a B2C CRM platform that unifies customer data, AI-powered marketing automation and multichannel communication for consumer brands. The platform brings together customer data, automation and messaging across email, SMS, WhatsApp, RCS and mobile push, allowing brands to personalise customer experiences and manage relationships through a single system. It serves more than 193,000 businesses worldwide, principally in e-commerce and consumer retail.

Founded in 2012 and headquartered in Boston, Massachusetts, the company was bootstrapped as a startup before listing on the New York Stock Exchange under the ticker KVYO. It now serves businesses globally.

Technical work spans AI-powered marketing automation, customer data unification, CRM software, multichannel communication infrastructure and personalisation. Teams, whose members are known as Klaviyos, are described as ambitious and collaborative; the culture rewards ownership, accountability and continuous learning, with an emphasis on solving hard problems together around the mission of helping brands grow.