Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Our Experiences team puts fans at the center of their favorite stories, in real life, through permanent entertainment venues, Netflix House, and touring attractions around the world. Netflix Houses are our permanent, always-on, constantly refreshable entertainment venues, where guests can step into their favorite stories. We want these experiences, along with merchandise offerings, to help promote love for our titles so they become part of the zeitgeist for longer periods of time and drive long-term value for Netflix.
As the Merchandising Manager, you will work cross-functionally with the Product Development & Creative, Licensing, MarComms, Attractions, Operations, and Netflix House teams to deliver consumer right assortments for fans at our multiple Netflix House locations. From pre-season planning to in-season management, you will own the end-to-end Merchandising & Assortment strategy that enables Netflix House Retail to not only achieve quantitative financial results but also qualitative results growing fandoms and delivering fan joy to consumers. The ideal candidate has a background in Merchandising and/or Buying for a bricks & mortar retailer across product categories, experience serving multiple consumer subsets (e.g. IP) via unique product assortments, and proven ability to lead the end-to-end delivery of assortments from concepts to sales floor in a vertical retailer.
This is a unique opportunity to play an important role in creating the future of direct to consumer retail for Netflix, as we expand into new areas to truly entertain the world.
What You Will Do
- Own and execute the merchandising strategy for Netflix House that establishes a unique point of difference in the market
- Lead the cross-functional team to deliver seasonal assortments for Netflix House that delivers on the merchandising strategy and seasonal targets
- Identify key consumer groups and develop assortment strategies that serve them
- Drive and manage workstreams with external Retail Vendors (Planning & Allocation, Inventory Management, Pricing, Sales Analysis) to ensure a high bar of excellence in execution
- Partner with Product Development & Creative to deliver best in class products for the Netflix House assortment
- Partner with cross-company Netflix Marketing teams (Netflix House, Title, etc.) & Licensing to ensure Netflix House assortments align with the larger company goal of driving conversation
- Partner with Visual Merchandising to deliver an end-in-mind assortment based upon fixture capacity
- Partner with Licensing team to curate a best of partner product to elevate and authenticate the Netflix House assortment
- Read & React to weekly selling to know what’s working and what’s not to develop plans that respond to what consumers are telling us
- Monitor the competitive landscape and overall retail industry to identify trends and opportunities to refine the merchandising strategy to meet/exceed consumer expectations
What We Need From You
- 7+ years of experience in a merchandising and/or buying role, strong preference for vertical retail experience
- Experience leading the merchandising and assortment building process for a brick and mortar retailer
- Strong retail KPI acumen with ability to dive deep with Planning and Allocation
- Strong creative eye with ability to partner closely with Design on product excellence
- Passion about the retail industry, fandoms, and trends
- Experience with entertainment and/or IP related merchandise is preferred
- Innovation obsessed with a focus on delivering what’s next in retail for consumers
- Experience managing and developing direct reports in an environment that embraces individual momentum
- Excellent communication skills, both verbally and digitally
- Excellent organizing skills using digital tools and Google Suite
- Global Experience preferred
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $170,000 - $360,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
