Company Description
Redwood Ventures Group is a franchise investment firm that helps investors navigate the dynamic world of franchise ownership. With years of experience and success, Redwood Ventures Group stands out for its strategic approach to identifying high-potential franchises and offering tailored investment solutions.
Role Description
This is a contract role for a Customer Service Specialist at Redwood Ventures Group. The Customer Service Specialist will be responsible for customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service. This is a remote role.
Qualifications
- Customer Support and Customer Service skills
- Experience in ensuring customer satisfaction and delivering excellent customer experience
- Proficiency in maintaining phone etiquette
- Strong communication and problem-solving skills
- Prior experience in customer service roles is a plus
- Ability to work independently and remotely
- Knowledge of franchise industry is beneficial
- Bachelor's degree in a relevant field is preferred
