Western Union Retail Services Germany GmbH

Western Union Retail Services Germany GmbH is the German arm of Western Union, a company founded in 1851 that provides cross-border, cross-currency money movement services for consumers and businesses. Western Union operates in more than 200 countries and territories and employs over 8,000 people worldwide. Its history stretches back more than 170 years, to the first transcontinental telegraph.

The company moves money through both digital and physical channels. Digital routes comprise the Western Union app and an online platform for sending and receiving funds; physical access is provided by a global agent network of hundreds of thousands of locations. The technology work spans cross-border payments, digital payments, mobile and online platform development, and the integration of digital and physical channels. The business operates across money transfer and remittances, consumer bill pay, business transactions and payments, and financial inclusion.

The stated culture emphasises collaboration across diverse, international teams, and a commitment to accessibility, reliability and trust. The company positions itself around genuine customer choice between digital and physical channels, and around making financial services accessible to people everywhere, with a stated mission of "here for what's next" in terms of secure and seamless customer experiences.