Sears

Sears is an American integrated retailer founded in 1886, selling appliances, tools, clothing, mattresses and automotive products through physical stores and the online platform sears.com. Having evolved from its mail-order catalog origins over more than 130 years in operation, the company operates across the United States and combines retail with a substantial services business.

Alongside its retail channels, Sears is the nation's largest provider of home services, completing more than 14 million service and installation calls annually, including appliance repair and installation. Its proprietary brands Kenmore and DieHard cover household appliances and automotive products respectively, and both rank among the most preferred brands in American households.

Technical work at the company spans the e-commerce and online retail platform, the Shop Your Way loyalty and social shopping membership - through which members earn points and receive benefits across shopping channels - and the operations and dispatch systems behind Sears Home Services. The company describes its approach as customer-centric, covering both major purchases and everyday needs, with an emphasis on maintaining trust through its own brands.