FWD Group

FWD Group is a pan-Asian life and health insurance company founded in 2013 as the insurance arm of Pacific Century Group. It sells life and health cover designed to be relevant and easy to understand, using simplified language and a smoothed claims process, and serves approximately 40 million customers. The company listed on the Hong Kong Stock Exchange in July 2025 under stock code 1828.HK.

The group operates across 10 markets in Asia: Hong Kong, Japan, Macau, Singapore, Thailand, the Philippines, Indonesia, Vietnam, Malaysia and Cambodia. Its products are described as simple, transparent and technology-empowered, and the company's stated mission is to make insurance simpler for everyone by removing jargon and building greater trust.

Technical work at FWD centres on insurtech, digital insurance technology, claims process automation and customer experience technology. The company describes itself as customer-led and technology-empowered, focused on both present-day customer needs and future expectations of insurance. It operates in the life insurance, health insurance and financial services verticals.