CSG Systems, Inc.

CSG Systems, Inc. is a global SaaS platform company that builds billing, payments and customer engagement software. Its stated purpose is to help businesses connect with customers, get paid and grow by removing friction from the process of doing business. The company has been in operation for more than 40 years and employs over 5,700 people across 25 countries.

The product portfolio is organised around three areas. First, billing systems - described by the company as “billing systems that don’t break” - which handle complex back-office processes so clients can concentrate on their core business. Second, a customer engagement platform intended to make interactions feel personal. Third, payments software designed to help companies get paid and grow without the traditional frictions of commercial relationships. Technical work spans SaaS platform development, billing systems, payments software, customer engagement platforms, customer experience technology and enterprise software infrastructure.

CSG works with enterprise brands across industries; specific verticals are not specified. The engineering culture is grounded in the view that “technology should disappear and let the value shine through”, with an emphasis on building customer experiences that work and infrastructure that makes business relationships enjoyable. Roles are distributed across a workforce present in 25 countries.