Creatio

Creatio is a global vendor of an AI CRM and workflow platform, designed to let people and AI agents work together without limits on users, agents, workflows or scale. The company targets midsize and large organisations seeking to automate customer-facing and operational workflows. It is headquartered in Boston, Massachusetts, and serves thousands of customers in more than 100 countries, supported by a worldwide partner ecosystem.

The product portfolio comprises three principal offerings. AI CRM is a suite covering sales, marketing and service automation. AI Studio provides enterprise AI agent lifecycle management. AI Twin allows employees to build personal AI agents. Underlying these products is a no-code platform, and the technical work spans AI, CRM, workflow automation and agent management.

By its own account, Creatio processes tens of millions of workflows daily and recorded quarterly bookings equal to 255% of prior-year results. The company has been recognised by Gartner and Forrester as a Leader and Strong Performer in multiple reports, and was named to Inc.'s Best Workplaces list in 2025. It describes a commitment to employee wellbeing and to care for clients and partners as part of its culture.