CONSUMER DIRECT CARE NETWORK

Consumer Direct Care Network (CDCN) is a national provider of consumer-directed and self-directed home and community-based services. Founded in 1990 in Missoula, Montana, the organisation helps individuals with disabilities and older adults remain in their homes and communities by administering programmes in which the people receiving care choose their own caregivers and control their own care decisions. It works across multiple states and expands its programmes annually.

The company's services span several related functions. Financial management services support individuals who self-direct their in-home personal care, including the administration of programme budgets. Support brokerage assists the same population in arranging and managing their care. CDCN also coordinates with Managed Care Organisations (MCOs) and Medicaid programmes on behalf of self-directing individuals. Its in-home personal care programmes serve people of all ages, including children, older adults and individuals with disabilities.

Employees work across domains that include self-directed care programme administration, financial management services, support brokerage, Medicaid and MCO coordination, person-centred care planning and home and community-based services (HCBS). The organisation describes its approach as person-centred, placing individuals at the centre of all programme functions, and states a commitment to growing access to quality home-based care across the United States.