The Opportunity:
MemorialCare seeks a collaborative, strategic, visionary, transformative, and dynamic executive to serve as the Long Beach Medical Center's next Chief Executive Officer (CEO). This is an exciting opportunity to join a leading tertiary, teaching, Magnet designated medical center with national recognition for a number of clinical service lines. The CEO of LBMC establishes the strategic direction for the medical center, guided by and supportive of the MemorialCare strategic plan; develops and implements tactics to achieve goals identified by the strategic plan and does so while ensuring the most effective use of clinical, financial, and operational resources; creates a culture of partnership between governance, medical staff leadership, local and health system leadership; and partners with MCMF to execute on an integrated delivery system strategy for the care and management of the patients and communities that LBMC serves. within the region.
KEY RESPONSIBILITIES
Strategic:
Market Innovation and Growth
- Creates a strategic vision and plan for the Long Beach and south LA county services areas that are supportive of and integrated with the MemorialCare strategic plan.
- Appropriately assesses strategic opportunities to enhance the facility’s market position.
- Partners with system strategy leadership to deliver on MemorialCare strategic goals.
- Empowers a local strategy team through vision setting, guidance, and providing clear definitions of success.
Financial Resilience
- Identifies, establishes, and evolves key operational indicators and operational tactics and systems to achieve best practice performance in clinical, operational, and financial indicators.
- Organizes and analyzes data in decision making to develop action plans that deploy the best practices to drive overall performance.
- Identify and develop growth strategies with financial rigor to achieve growth goals to better serve our patients and communities.
People and Culture
- Builds a culture of transparency, authenticity, and partnership consistent with MemorialCare values.
- Be a visible, present leader who engages employees across the organization and promotes a supportive culture built upon trust; focuses on workforce development initiatives.
- Maintains effective employees, medical staff, community, and Entity Board relations. Promotes positive community contacts and relationships. Serves as the leadership liaison between medical staff leadership, Board members and MHS and system leaders.
Physicians as Partners
- Creates a culture of partnership and collaboration with medical staff that results in broad physician engagement. Helps identify, develop, and support leadership for key clinical programs (for both established and yet to be developed.)
- Develop and articulate a physician alignment strategy to successfully engage medical staff and community physicians. Foster a culture of trust and partnership with physicians. Engage with physicians in strategic development. Works with physicians to ensure that clinical workflows are efficient, patient/quality centered, and flexible to improve the physician work experience.
Quality and Value
- Engages the entire organization to prioritize quality, by identifying and applying best practices, and ensuring continuous improvement in performance on Quality, Safety, Patient Experience, and Service Bold Goals.
Governance and Leadership
- Builds a highly collaborative, performance focused senior leadership team that exemplifies, loving, servant leadership.
- Establishes LBMC as a leader within the broader healthcare community locally, regionally and at the statewide level.
- Develop structures/councils involving physicians and other key stakeholders, to develop and implement strategic initiatives. From a robust leadership structure that encourages collaboration and eliminates silos.
Operations
- Establishes a synergistic culture between LBMC and the other MemorialCare hospitals by balancing system level integration and resources with unique local needs and workflows Provides sound decision making in the execution of the budget to achieve the target net income and cash flow.
- Partner with system Clinical Institute leaders to define, develop and maintain LBMC clinical institutes to build true Centers of Excellence.
- Work in close partnership with philanthropy to integrate philanthropic development into the overall strategy. Enthusiastically participates in and helps lead donor-facing activities
- Directs management to ensure compliance with all regulatory requirements.
- Actively participates in advocacy efforts through sanctioned vehicles.
- Exercises necessary, appropriate authority and accountability for the operations and long-range planning for LBMC and other associated health services business entities.
- Displays strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex, nuanced, definitive decisions.
IDEAL EXPERIENCE
- MBA or comparable graduate degree
- 5 – 10 years of progressive experience as a healthcare executive, CEO experience preferred
- Working knowledge and familiarity with tertiary care and academic programs
- Minimum requirement to have worked with physicians and governance at an executive level with positive results.
PERSONAL CHARACTERISTICS
- High visibility throughout the organization with an approachable, personable, charismatic, sincere and optimistic demeanor
- A detail-oriented leader with a project management mindset; the ability to see the big picture and think strategically combined with a deep understanding of the day-to-day operations.
- Honest demonstrates integrity and ensures accountability for themselves and others.
- Continuous learner who lets curiosity and courageousness drive creative and innovative solutions.
- Strategic thinker and executor, taking calculated risks and making difficult decisions to move the organization forward
- Navigate and influence in a highly complex, matrixed organization, utilizing the right resources at the right time to get results, particularly during times of change and ambiguity
- Strong business and financial acumen, who understands health care economics, performance, and quality metrics, and can identify disruptive market forces and seize opportunities
- Strong communicator with high emotional intelligence, which builds relationships and trust and collaborates with all stakeholders
- Understands their role as a talent steward and has a successful track record of developing, coaching, and growing their team
- A sense of humor and positive attitude
Please email me directly at gpalmos@memorialcare.org if you’re interested or have any questions about the role.
