Job Title: Employee Experience Specialist
Do you enjoy creating meaningful moments that help employees feel engaged, valued, and supported throughout their journey?
Who We Are:
In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of guiding young people as they explore pathways to purposeful lives. As a progressive organization, Woodcraft has always been responsive to the evolving needs of the communities served, and is notably inclusive, youth-led, and rooted in the Woodcraft Way, a holistic framework that develops body, mind, spirit, and service. Continuously at the forefront of expanded learning opportunities, Woodcraft Rangers has a rich history of making a significant impact in the greater Los Angeles area, believing that all youth are innately good, deserve the opportunity to realize their full potential, and should be an active participant in defining their own path.
What We Do:
Woodcraft Rangers provides TK-12 expanded learning programs, including before and after school, specialty enrichment, and summer learning. In the past few years, Woodcraft has expanded its menu of services beyond traditional afterschool programs and summer camps to include early learning, environmental and social justice, college access, and inclusion services for youth with intellectual and developmental disabilities. Additionally, we offer Lifecraft, a college and career advancement program to support the development of approximately 1,000 staff. Today, Woodcraft Rangers serves more than 20,000 youth ages 4-18 annually in and from 110+ Title I schools across LA County!
Ideal Candidate:
The ideal candidate thrives on relationship building, has a deep understanding of employee engagement strategies, and is committed to improving experience from day one through ongoing career development. They are proactive, data-informed, collaborative, and passionate about workplace culture, employee well-being, and ensure every staff member feels connected, valued, and supported throughout their journey at Woodcraft Rangers.
Why Work for Woodcraft Rangers:
- Paid vacation
- Sick time
- Health Benefits
- 403(b) retirement
- Pet insurance
- Lifecraft
- Upward mobility
- Career development
- The opportunity to create a lasting positive impact on youth within your community
Role Overview:
The Employee Experience Specialist plays a key role in ensuring a consistent, high-quality employee experience from onboarding through retention. This role partners closely with hiring managers, site leaders, and the HR team to ensure all staff are successfully integrated into the organization, have access to developmental tools, and feel engaged and connected to Woodcraft’s mission and values. This includes supporting and monitoring 30-60-90-day onboarding plans, coordinating check-ins, collecting feedback, and recommending culture-building strategies to improve engagement and reduce turnover. In collaboration with hiring managers and the Learning & Development team, this role also oversees and delivers all new hire orientation and training experiences to ensure alignment, consistency, and impact.
Responsibilities:
- Serve as a main point of contact for new hires during their first 90 days, ensuring a smooth transition and integration into their teams
- Collaborate with hiring managers to create and maintain individualized 30-60-90-day onboarding and acclimation plans
- Track and schedule all milestone check-ins and ensure documentation is completed in partnership with managers
- Lead follow-up efforts post-onboarding, including scheduling surveys, gathering feedback, and identifying trends across departments
- Support culture initiatives and recognition efforts including new hire highlights, team appreciation, and staff spotlight programs
- Maintain updated onboarding plans and tools; recommend improvements based on feedback and analytics
- Conduct monthly audits of employee experience data to identify potential retention risks or engagement gaps
- Provide support and guidance to employees navigating their first-year journey, including performance conversations and career development inquiries
- Collaborate with the HR team to align onboarding experiences with long-term employee engagement goals and DEI principles
- Participate in employee engagement surveys, focus groups, and other data collection efforts that support culture building and improvement
- Coordinate and support employee feedback loops, stay interviews, and exit trends in collaboration with HR leadership
- Partner with the Employee Experience Manager to strategize improvements and drive initiatives that support belonging, equity, and performance culture
- Oversee and facilitate all new hire orientation and onboarding training sessions in partnership with hiring managers and the Learning & Development department, ensuring consistency, relevance, and mission alignment
Qualifications:
- Bachelor's degree in Human Resources, Organizational Development, or a related field preferred; equivalent experience may be considered
- Minimum of 2 - 3 years of experience in employee engagement, onboarding, talent development, or HR
- Familiarity with onboarding best practices and experience working in cross-functional or program-based environments
- Proficient with HRIS systems (ADP preferred), and survey tools (e.g., SurveyMonkey, CultureAmp, etc.)
- Experience in nonprofit, youth-serving, or educational organizations preferred
- Bilingual (English/Spanish) is a plus
Skills:
- Strong interpersonal and relationship-building skills
- Excellent communication and listening abilities
- Ability to work independently while managing multiple projects or timelines
- Skilled in analyzing qualitative and quantitative feedback to guide action
- Empathetic, solutions-oriented, and grounded in inclusive practices
- Strong organizational and time management skills with high attention to detail
- Collaborative, adaptable, and passionate about people-focused work
Physical Demands:
In compliance with the Americans with Disabilities Act (ADA), the following physical demands may be essential for the effective performance of this position. Reasonable accommodation will be considered to enable individuals with disabilities to perform these essential functions:
- Frequent sitting, standing, and computer work
- The ability to travel locally to program sites or attend meetings across the Greater Los Angeles area, using either a car or public transportation, is necessary several times a month
- Regular use of computers, phones, and video conferencing platforms
- Must be able to occasionally lift/move up to 25 pounds
- Reasonable accommodation is available for individuals with disabilities
Work Environment:
We are committed to fostering an inclusive work environment and will actively consider reasonable accommodations to enable individuals to effectively perform their roles. This position operates in environments typical of the following key aspects:
- Hybrid work model with in-office and remote days
- The typical noise level of a standard work environment with some site visits required
- Stable internet access is required for effective remote work and virtual employee support
Status: Full-time; Non-Exempt
Reports to: Employee Experience Manager
Hourly Range: $30.00 - $38.00 per hour (based on experience and qualifications)
Hours of Operation: Monday – Friday, 9:00 AM – 5:30 PM, with occasional evening or weekend availability for check-ins, events, or culture programs.
Location: Los Angeles (Little Tokyo Office, Hybrid eligible)
Woodcraft Rangers provides equal employment opportunities to all qualified applicants without discrimination with regard to race, religious belief, color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breastfeeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, transitioning status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
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