Responsibilities
Control and manage all mitigation and remediation projects assigned to you.
Motivate the tech team to meet project goals and adhere to their responsibilities.
Manage all aspects of a project to ensure that the projected timelines are met either through in-house technicians or the support of our subcontractors.
Oversee scheduling of jobs, resources, subcontractors, and crew with the Project Coordinator.
Prepare inspection forms and include detailed scope notes before leaving the job site so that our estimators may provide us with a proper estimate & scope of work.
Act as an internal quality controller and complete all estimate reviews in a timely fashion so that estimates can be sent out as quickly as possible to the insurance company or homeowner.
Communicate customer concerns/complaints to Management or Ownership
Tell the customer how client can help them; sell the job by gaining customer and client confidence.
Be in contact with the insurance company or the adjuster during the ongoing claim if there is one submitted to ensure progress.
The final walk-through must be completed with a lead technician on all mitigation and remediation work to continue to ensure quality control.
Use the client of customer management database to complete all forms that pertain to the specific type of project we are working on.
Contact Project Coordinator to create a new assignment upon receiving a phone call about new work.
iGuide or Docusketch all promising job leads upon arrival to the job site.
Provide all necessary documentation for billing, including but not limited to:
Work Authorization Forms, Photos, and Subcontractor invoices, Scope Notes, & Certificates of Completion.
Be able to analyze and formulate a scope of work, when walking a jobsite.
Oversee job costing, including supplies, employee hours, equipment, and subcontractors.
Negotiate with the customer and insurance company on job costing and scope of work.
Lead your on-call team during after-hours mitigation.
Check in on jobsites daily.
Walkthrough jobsite with estimates to check for inaccuracies, complete estimate reviews and submit the changes needed to the estimate within a timely fashion (24-48 hours).
Provide proper training to crew members, and job performance reviews.
Other tasks and/or duties asked by Management or Ownership
Qualifications:
Strength with multitasking
Able to handle tight deadlines and pressure
Able to take charge and lead your team to success
3+ years of experience settling insurance claims
Understanding of what is and is not covered with standard HO policies.
Ability to handle claims valued up to $65,000
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Skills:
Analysis Skills, Billing, Claims Processing, Financial Control, Insurance, Insurance Claims, Negotiation Skills, On Call, Performance Reviews, Project/Program Coordination, Project/Program Management, Property Insurance, Quality Control, Sales, Team Lead/Manager, Time Management, Training/Teaching, Vision Plan
About the Company:
W3Global Inc. US
W3Global is committed to excellence in all we do, and we take pride in delivering the highest quality consulting services to your business, End-to-End and Across the Globe.
At W3Global, we do much more than consulting. We deliver superior IT & Engineering Solutions through the successful integration of people, technology, and efficient business systems. We employ entry/senior-level, trusted consultants and highly skilled with proven track records of success. Because we are a small, efficient business staffed by technology experts, we can offer customers nimble service, unprecedented project turn times, and increased flexibility when compared to larger competitors.
By maintaining a strategic business model that combines Global Engineering Service Centers in USA with Engineers experts located offshore, we improve productivity and maximize our client’s cost savings, without compromising on product quality or delivery timelines.
W3Global provides equal employment opportunities (EEO) to all its employees and applicants for employment.
Company Mission:
W3Global is committed to empowering each of our customers through cost-effective, strategic IT Solutions that improve efficiency and add value to their businesses. We maintain a clear focus on deploying adept technologies in a timely manner, and developing innovative ways to use technology in an ever-changing IT marketplace.
Company Size:
100 to 499 employees
Industry:
Computer/IT Services
Founded:
2006
Website:
http://www.w3global.com
