Company Description
The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.
Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.
Job Description
The House Attendant supports the overall operations of the Housekeeping department by maintaining cleanliness and organization in public areas, back-of-house spaces, and guest corridors. This role also assists Room Attendants by delivering supplies, removing linens and trash, and preparing caddies. The House Attendant is a key contributor to the property’s cleanliness and luxury presentation.
This is a full-time position with an hourly compensation rate of $30.00 an hour plus tips.
Duties And Responsibilities
- Maintain cleanliness of guest hallways, elevators, stairwells, public restrooms, and service areas.
- Restock linen closets and housekeeping carts with supplies and amenities as directed.
- Deliver requested items such as towels, cribs, rollaway beds, and amenities to guest rooms.
- Remove dirty linens, trash, and recycling from guest floors and restock accordingly.
- Report maintenance issues or unusual conditions in assigned areas to the supervisor.
- Follow property cleaning procedures, chemical handling standards, and safety protocols.
- Assist with deep cleaning and seasonal projects such as carpet shampooing or floor care.
- Maintain organization and cleanliness of the housekeeping storage rooms and closets.
- Respond to guest requests with professionalism and a sense of urgency.
- Support Room Attendants in ensuring room readiness and exceptional guest service.
Qualifications
- Minimum 1 year of housekeeping or janitorial experience preferred.
- Strong understanding of cleanliness, safety, and organization standards.
- Ability to work independently and collaboratively with a team.
- Willingness to work flexible shifts including weekends and holidays.
- High school diploma or equivalent preferred.
- Bilingual preferred (Spanish/English).
Skills
- High attention to detail and cleanliness.
- Ability to prioritize tasks and manage time efficiently.
- Friendly, courteous, and responsive to guest needs.
- Comfortable lifting, bending, pushing carts, and working on feet for extended periods.
- Understanding of hospitality-level presentation and luxury standards.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Endure various physical movements throughout the work areas
- Ability to move safely in uneven terrain or in confined spaces
- Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
- Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds
Additional Information
All your information will be kept confidential according to EEO guidelines.
