Steritech

Steritech works with multi-location businesses - restaurants, grocery stores and hotels - to help them deliver consistent customer experiences across every location. Founded in 1986 and operating across the United States, Canada and Puerto Rico, the company carries out on-site assessments covering food safety, quality assurance, brand standards and operational excellence, then coaches location teams to close the gaps it identifies. More than 200,000 assessments are conducted each year.

The work is delivered by more than 400 Specialists. Each learns the specific standards of the brands they serve and spends time on location, observing operations, assessing conditions and coaching frontline teams rather than simply filing compliance checklists. The stated approach is that consistency comes from people who know what to look for, and the emphasis is on coaching and culture-building programmes intended to improve customer experience and drive sales.

Industry coverage spans foodservice, restaurants, grocery, hospitality and multi-location retail, and the company counts some of the world's largest businesses among its clients. Steritech is part of Rentokil North America, which provides the backing of a larger corporate group.