Steno

Steno, founded in 2018 by a trial attorney, a software engineer and an entrepreneur, provides court reporting and deposition services for plaintiff attorneys. The company combines deferred payment financing with a technology platform built specifically for litigation, on the premise that depositions should help attorneys win cases rather than create obstacles.

Its product suite spans several technical domains. DelayPay is a deferred payment solution allowing law firms to pay for deposition services only after a case is resolved. Transcript Genius applies AI and natural language processing to transcript analysis, surfacing critical testimony in seconds and comparing depositions to identify contradictions. Steno Connect is a remote deposition platform with integrated digital exhibit handling. The engineering work covers legal technology platform development, virtual collaboration software and financial technology.

Service metrics reported by the company include a 99% on-time delivery rate, 24/7 support availability and a Net Promoter Score of 89, which it notes is comparable to Apple and Amazon. The firm describes a hospitality-minded culture in which every deposition is treated as the most important case, with a stated focus on removing friction for plaintiff attorneys.