SSA Group, LLC

SSA Group, LLC is a family-owned hospitality company founded in 1971. It provides integrated food, retail and ticketing services to cultural attractions in the United States, including zoos, museums and aquariums. The company works with more than 80 attractions nationwide and describes its approach as long-term partnership rather than short-term contracting.

Its offerings are bundled for cultural venues and comprise four main lines: Dining / Food Service, Catering, Retail, and Admissions/Ticketing. Providing these functions under one arrangement allows a single operator to handle guest-facing hospitality across an attraction, from admission through food and retail.

With over 50 years in business, the firm states that it treats its teams and partners as family, with an emphasis on genuine care and dedication among its workforce. It also cites commitments to sustainability, inclusivity and innovation, and a focus on guest experience at the attractions it serves. The company was founded on a handshake and a shared vision, and remains privately held and family-owned.