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SOCi

SOCi, founded in 2012, builds an AI-powered agentic digital workforce that automates local marketing tasks such as review response and search optimisation for multi-location brands.

SOCi is a marketing technology company founded in 2012 that builds an AI-powered agentic digital workforce for multi-location brands. Its platform automates and optimises local marketing tasks - such as responding to reviews and improving local search rankings - across every location a brand operates, at a scale that would otherwise require large teams of local marketers. Nearly 1,000 brands use the platform, spanning automotive, home improvement retail, education and tutoring, and tax and financial services.

Two products sit at the core of the business. Genius AI is the underlying engine of the company's digital workforce and now powers more than 200,000 local agents across 500+ enterprise brands. Genius Agents, a suite of AI agents, autonomously executes local marketing work - handling the workload of roughly 1,000 local marketers and more than one million hours of marketing tasks.

The company reports a range of customer outcomes from these deployments. After Genius Agent optimisations, 90% of locations rank in the local search "3-pack"; brands have seen a 50% improvement in local search visibility and a 55% reduction in the time taken to respond to reviews. SOCi says nearly $2.1 billion in brand value has been recaptured for its customers, with value gained of more than $3m per customer.

SOCi has been recognised by Fast Company as one of the World's Most Innovative Companies and is backed by leading strategic investors. Its stated technical focus is agentic AI, generative AI and automation of marketing work at scale.

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