Packetlabs Ltd.

Packetlabs Ltd. is a penetration testing company headquartered in Toronto, Canada, with an outpost in San Francisco. The firm is CREST-accredited and SOC 2 Type II attested, and has delivered penetration testing services for over a decade across North America. Its client base spans technology, financial services, healthcare, government and manufacturing; notable clients include HubSpot, Atlantic Lottery Corporation and SickKids Foundation.

The company describes its work as impact-first and primarily manual: 95% of its testing is conducted manually, and it reports a zero false positives guarantee. Its methodology is derived from the SANS Pentest Methodology, the MITRE ATT&CK framework and NIST SP800-115. Engagements cover infrastructure, web application, mobile, API and cloud penetration testing, AI/LLM security testing, red teaming, purple teaming, social engineering assessments and vulnerability assessment. The firm reports an average NPS score of 9.5/10 and states that it has helped thousands of organisations strengthen their security posture.

Technical staff are described as 100% OSCP-certified ethical hackers, with no outsourcing of delivery. The stated working principles include an emphasis on finding real risks and demonstrating business impact rather than merely meeting industry standards, alongside a culture the company characterises as having no egos. All data handling is subject to 100% North American data residency.