OpenWorks
OpenWorks provides nationwide facilities management - including cleaning, landscaping, pest control, HVAC and related services - for multi-location workplaces via a network of franchise owners and service partners.
OpenWorks is a facilities management company founded in 1983 and headquartered in Phoenix, Arizona. It serves multi-location workplaces across the United States through a distributed network of service professionals, franchise owners and strategic partners. As of 2021 the network comprised more than 1,700 service professionals operating in 45 states and covering more than 5,500 facilities.
The company's service portfolio spans commercial cleaning and disinfection, deep cleaning, floor care, day porter services, landscaping, pest control, electrical work, HVAC services and facility supplies. Clients are drawn from healthcare, education, transportation, manufacturing, residential property management and commercial workplaces. In 2021 OpenWorks reported a customer retention rate above 99 percent.
Service delivery is supported by facilities management technology, including centralized service coordination platforms, customer portals, service validation systems and standardized process management. The company describes itself as people-first, with an emphasis on employee development, continuous improvement and partnerships with franchise owners.
