Intrum

Intrum is a credit management services provider founded in 1923 and listed on Nasdaq Stockholm. The company works with roughly 70,000 business clients across 20 European countries, handling some 35 million cases and 130 million customer interactions a year. Its stated dual aim is to help businesses secure payments and to support consumers in regaining financial stability; in the past 12 months it reports helping 4.9 million people become debt-free.

The service suite spans credit management services, debt collection, debt purchase and invoice payment services. Ophelos, its AI-powered collections platform, sits alongside work in credit management and debt collection technology. A global partner network extends the company's reach to 160 markets.

Intrum employs approximately 9,000-10,000 professionals, combining local expertise with international reach. The company's stated values are Empathy, Ethics, Dedication and Solutions, and it describes a commitment to ethical, transparent and sustainable credit management, positioning itself as a role model in responsible practice within the industry.