Included Health

Included Health is a healthcare company founded in 2021 that combines virtual and in-person care with expert navigation, comprehensive support and AI-powered technology. It operates a clinically-led, tech-enabled model intended to change how people experience healthcare, with an emphasis on improving health outcomes and removing unnecessary costs.

Its offering is organised around three products. Access provides physician-led care across all specialties and settings, combining virtual and in-person delivery. Answers draws on AI, data and clinical expertise to respond to member questions. Advocacy offers administrative support for financial and social well-being alongside expert navigation and broader support for members.

The work spans several technical domains, among them AI-powered technology, data science, virtual care and telehealth, clinical expertise and care navigation. The company describes its team as a diverse group of clinicians, data scientists and care advocates, and frames its mission as raising the standard of healthcare for everyone, with a holistic focus on supporting the mind, body and wallet of each member served.