HHAeXchange

HHAeXchange develops homecare management software for the Medicaid home and community-based services (HCBS) market. Its platform connects personal care providers, state Medicaid programmes, managed care organisations and caregivers, and is used by thousands of personal care providers, self-direction programme administrators, managed care organisations and state Medicaid agencies. The company was founded in 2008 by software development and healthcare professionals with experience in homecare and Medicaid, and has since grown from a five-person startup to hundreds of employees. It operates in the United States and globally.

The core product, the HHAeXchange Platform, allows caregivers to collect real-time data and record observations at the point of care, and covers claims and visit management for Medicaid HCBS alongside compliance management. Two value-based care tools extend this: Care Insights, which helps providers and payers use visit data for proactive insights and health outcomes, and Quality Insights, which provides analytics on member outcomes drawn from point-of-care visit data.

Technical work spans healthcare software, real-time data capture, value-based care analytics and compliance systems serving the personal care, managed care, self-direction, and ageing and disability services sectors. The company states a founding belief that healthcare should be simple, effective and transparent, with a mission focus on helping people who are ageing or have disabilities to remain in their homes, and an emphasis on operational efficiency, compliance and improved member outcomes.