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FourKites

FourKites runs a real-time supply chain visibility and orchestration platform, using AI agents and digital twins to track shipments and resolve supply chain exceptions for global brands.

FourKites operates what it describes as the world's largest real-time supply chain visibility and orchestration platform. Founded in 2014, the company began as a shipper freight-tracking solution and has since broadened into a supply chain orchestration platform used by more than 1,600 global brands. The system tracks over 3 million shipments a day across more than 200 territories, drawing on a network of over 1.1 million carriers and suppliers.

Central to the platform is the Intelligent Control Tower™, which builds digital twins of a customer's supply chain and deploys AI-powered digital workers to handle routine tasks and resolve exceptions; the company states that these workers autonomously resolve 85% of exceptions. Around this sit several AI capabilities: agentic AI agents that convert manual work into automated action, Visual AI applying computer vision to physical operations, Analytical AI that generates dashboards in response to natural-language questions, and Conversational AI for instant answers to supply chain queries.

The engineering work spans real-time data infrastructure, computer vision, natural language processing, agent-based automation and digital twin modelling, applied to problems in logistics and freight, retail and consumer brands, and global supply chain operations. FourKites employs more than 500 professionals across offices in Chicago (headquarters), Amsterdam, Chennai and Munich, with a distributed international team.

The company frames its work as transforming supply chain management through automation, with an emphasis on letting technology handle routine operations so that teams can concentrate on higher-value work.

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