Direct Supply, Inc.

Direct Supply, Inc. is a technology and procurement company serving the senior living sector. Headquartered in Milwaukee, Wisconsin, and in operation for nearly 40 years, it describes itself as the largest technology and procurement partner exclusively serving senior living. Its AI-driven solutions are deployed in over 30,000 buildings, supporting senior care, healthcare and skilled nursing facilities across the United States.

The company combines software, equipment and procurement services. Its products include TELS, a building management platform designed for the specific challenges of senior care facilities, and DSSI, a procurement system for senior living providers. Alongside these, Direct Supply supplies an integrated ecosystem of equipment and furnishings for senior care, and offers building management solutions and procurement automation intended to reduce costs in healthcare.

Technical work spans artificial intelligence, real-time data analytics, building management platforms, procurement automation and supply chain optimization. The company maintains a dedicated Innovation & Technology Center and is involved in policy advocacy on Capitol Hill.

Direct Supply is an employee-owned team. Its stated mission is to enable care providers to concentrate on resident well-being while improving resident outcomes and taking cost out of healthcare.