Communicare

Communicare is a family-owned provider of post-acute care. Founded in 1984 by Stephen Rosedale with the aim of creating something different in healthcare, the company has grown from a single facility to a network of more than 150 communities across seven states in the United States. It offers a complete continuum of care under one organisational umbrella.

That continuum spans five types of facility: skilled nursing rehabilitation centres, long-term care facilities, assisted living communities, independent rehabilitation centres and long-term acute care hospitals (LTACHs). The company operates within the healthcare sector, covering skilled nursing, rehabilitation, long-term care and assisted living.

Communicare describes its care philosophy as person-centred. Its stated mission is "to reach out with our hearts and touch the hearts of others", and its operations are guided by the principle of "Serving with Pride". The company sets out five pillars of customer experience under what it calls the True Blue Standards of Excellence: Clinical Excellence, Service Excellence, Environmental Excellence, Culinary Excellence and Satisfaction Excellence.

Internally, the company promotes a "Caring Communities" concept, which it defines as environments in which staff, residents and family members genuinely care for one another.