Carenet Health

Carenet Health is a healthcare services company that pairs human expertise with technology to deliver patient engagement, care coordination, chronic condition management and 24/7 telehealth support. Its clients are health plans, providers and health systems; the company reports working with more than 500 of them and handling 135 million consumer interactions a year, reaching one in three Americans every day. It has been in business for over 25 years, with average client partnerships lasting more than seven years.

Employment centres on a workforce of more than 1,300 nurses, care coordinators and engagement specialists, who carry out the front-line work behind four service lines: 24/7 telehealth support, care navigation and guidance, chronic condition management, and patient engagement and care coordination. The technical work spans telehealth technology, healthcare engagement technology and care coordination platforms, supporting both the clinical staff and the consumers they serve.

Operations are based in San Antonio, Texas; South Portland, Maine; and Makati City, Philippines. The company describes its culture in terms of entrepreneurial spirit, accountability and innovation from every team member, and reports that 70% of its team stay at least four years.