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Canary Technologies

Canary Technologies provides an AI-powered Guest Management Platform used by more than 20,000 hotels in over 100 countries to automate the guest journey and reduce fraud.

Canary Technologies builds an end-to-end Guest Management Platform for the hotel industry. The software is designed to streamline hotel operations, improve the guest experience and increase revenue through AI-powered applications that automate the digital guest journey. Its capabilities extend to fraud and chargeback prevention, and the platform is described by the company as award-winning.

The company reports that more than 20,000 hotels across over 100 countries use the platform. It has raised over $80 million in funding, with investors including Y Combinator, Insight Partners and Brighton Park Capital. Canary Technologies was named a 2024 Deloitte Technology Fast 500 company and has been recognised as a Most Innovative Company by Fast Company.

Technical work at the company spans AI-powered software, hospitality technology, digital guest journey automation and fraud prevention. Among the outcomes cited for customers are a 350% increase in 5-star reviews, a tenfold rise in upsell revenue, a 40% improvement in front desk efficiency and a 90% reduction in fraud and chargebacks.

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