BetterHelp
BetterHelp is an online therapy service founded in 2013 that connects individuals with licensed therapists via web and mobile platforms through video, voice, chat and messaging.
BetterHelp, founded in 2013, operates the world's largest online therapy service, connecting individuals with licensed therapists through web and mobile platforms. The company's stated purpose is to remove barriers of cost, location and stigma in mental health care, providing convenient, affordable and private access to professional therapy. Its network comprises more than 30,000 licensed, accredited and board-certified therapists, and the service has reached more than 4 million people across the globe.
The core product is the BetterHelp online therapy platform, which allows members to communicate with their therapists via video sessions, voice calls, chats and messages. Since launch, the platform has facilitated millions of such interactions. Technical work spans telehealth platforms, web and mobile application development, video conferencing technology, messaging and chat systems, and technology-enabled matching of members with therapists.
Operations are global, with the service designed to reach individuals irrespective of geographical constraints. The company sits at the intersection of mental health care, teletherapy, digital health and healthcare technology, and frames its work around leveraging technology to expand access and to allow people to improve their mental well-being from home.
