Arrowhead General Insurance Agency

Arrowhead General Insurance Agency is a national program administrator and managing general agency, founded in 1983 and employing more than 500 people. The firm applies technology to the design and delivery of insurance programs, with a stated aim of simplifying the insurance experience. It operates across the United States through offices nationwide, while its program business portfolio extends internationally.

Its activities span commercial lines, personal lines, professional liability, public entity and specialty lines insurance. Two platforms anchor the business. Arrowhead Programs runs one of the largest portfolios of insurance program business worldwide. Arrowhead Exchange is a secure online portal that gives policyholders and producers round-the-clock access to quote, bind, pay bills and manage policies.

The company's technical work covers insurance technology platforms, online self-service portals, digital quoting and policy management, and risk-solutions technology. Growth has been achieved partly through strategic acquisitions. Arrowhead describes its culture as one built on meritocracy, rewarding self-starters and emphasising trust, innovation and customer service.